Privacy Policy

ubet95 ("we," "us," "our," or "ubet95") operates an online casino and sports betting platform accessible at ubet95.app, serving players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We understand that your personal data is important to you, and we take our responsibility as a personal information controller seriously.

This Privacy Policy describes the types of personal data we collect from users of the ubet95 platform ("you," "your," or "Player"), the purposes for which that data is processed, the parties with whom it may be shared, the security measures we apply to protect it, and the rights available to you under applicable Philippine law.

This policy applies to all personal data collected through:

• The ubet95 website and any associated subdomains.
• The ubet95 mobile-optimized platform accessible via Android or iOS browsers.
• Customer support communications, including live chat, email, and any other correspondence channels.
• Promotional campaigns, surveys, or competitions operated by ubet95.

If you do not agree with the terms of this Privacy Policy, you must discontinue use of the ubet95 platform. Continued use of the platform following any updates to this policy constitutes your acceptance of the revised terms.

ubet95 collects personal data that is necessary for the provision of our services, compliance with legal obligations, and the protection of our legitimate business interests. The categories of personal data we collect include the following:

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required by law or regulatory obligation. Where such data is incidentally disclosed, it will be handled with the highest level of care and protection.

ubet95 collects personal data through the following methods:

• Direct Collection: Data you provide voluntarily when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access and interact with the ubet95 platform.
• Third-Party Sources: Identity and fraud-screening data received from licensed KYC verification service providers, payment processors (such as GCash and PayMaya), and fraud prevention partners. All third-party data sources are contractually bound to handle data in compliance with applicable privacy laws.
• Publicly Available Sources: In limited circumstances, ubet95 may verify information against publicly available records for fraud prevention and regulatory compliance purposes.

ubet95 processes your personal data only for specified, explicit, and legitimate purposes. The following table outlines the primary purposes for which your data is used:

ubet95 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Consent: Where you have given clear, informed, and freely given consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or participating in optional surveys.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and ubet95, including account registration, payment processing, and the provision of gaming services.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to ubet95, including KYC verification, anti-money laundering reporting, and regulatory record-keeping requirements.
• Legitimate Interests: Where processing is necessary for the legitimate interests of ubet95, provided that such interests are not overridden by your rights and freedoms. This includes fraud prevention, platform security, and service improvement activities.

ubet95 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors require certain personal and financial data to process your transactions securely.
• KYC and Identity Verification Partners: Licensed third-party providers that assist ubet95 in verifying player identities and screening against sanctions and watchlists.
• Fraud Prevention and Security Services: Specialist providers that help ubet95 detect and prevent fraudulent activity, account takeovers, and money laundering.
• Technology and Infrastructure Providers: Cloud hosting, platform infrastructure, and software service providers that process data on our behalf under strict data processing agreements.
• Regulatory and Law Enforcement Authorities: Government agencies, regulatory bodies, and law enforcement authorities where disclosure is required by law, court order, or regulatory directive. This includes PAGCOR and the Anti-Money Laundering Council (AMLC) of the Philippines where applicable.
• Professional Advisors: Legal counsel, auditors, and compliance consultants who are bound by professional confidentiality obligations.

All third parties with whom ubet95 shares personal data are required to implement appropriate technical and organizational security measures and to process data only in accordance with ubet95's instructions and applicable law.

ubet95 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with ubet95, plus a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required under Philippine AML regulations.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the end of the business relationship.
• Customer Support Records: Support communications are retained for up to three (3) years from the date of the interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
• Technical and Usage Data: Log data and usage analytics are typically retained for up to twelve (12) months, after which they are anonymized or deleted.
• Marketing Preferences: Records of your marketing consent or opt-out are retained for the duration of your account relationship and for a reasonable period thereafter as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with ubet95's data disposal procedures.

ubet95 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the platform, including session management, authentication, and security functions. These cookies cannot be disabled without affecting platform functionality.
• Performance and Analytics Cookies: Used to collect aggregated, anonymized data about how players interact with the platform, helping us identify areas for improvement. This data does not identify individual users.
• Functional Cookies: Enable the platform to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ubet95 platform. ubet95 does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.

ubet95 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• Encryption: All data transmitted between your device and the ubet95 platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized ubet95 personnel and service providers on a strict need-to-know basis. All access is logged and subject to regular audit.
• Two-Factor Authentication: ubet95 supports two-factor authentication (2FA) for player accounts to provide an additional layer of protection against unauthorized access.
• Penetration Testing: ubet95 conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in our platform infrastructure.
• Incident Response: ubet95 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by ubet95. These rights may be exercised by contacting our Data Protection Officer (DPO) using the details provided in Section 14.

ubet95 will respond to all verified data privacy rights requests within fifteen (15) business days of receipt. Complex requests may require additional time, in which case we will inform you of the expected timeline. We may need to verify your identity before processing any request to protect against unauthorized access to your data.

The ubet95 platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. ubet95 does not knowingly collect personal data from individuals under the age of 21.

If ubet95 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that your child has registered on the ubet95 platform, please contact our support team immediately so that we can take appropriate action.

The ubet95 platform may contain references to third-party services, such as payment processors and identity verification providers, that operate under their own privacy policies. ubet95 is not responsible for the privacy practices of these third parties and encourages you to review their respective privacy policies before providing any personal data to them.

ubet95 does not embed third-party social media widgets, advertising networks, or analytics services that track your activity across other websites. Our data collection is limited to activity within the ubet95 platform itself.

ubet95 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or an in-platform notification.

Your continued use of the ubet95 platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of how we handle your personal data.

If any proposed change materially affects how we process your personal data in a way that requires fresh consent, we will seek that consent from you before the change takes effect.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ubet95, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing ubet95's compliance with the Philippine Data Privacy Act of 2012 and for handling all data privacy-related inquiries.

You may reach our Data Protection Officer via the following contact (plain text — not a clickable link):

For complaints that cannot be resolved directly with ubet95, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing the Data Privacy Act of 2012. ubet95 will cooperate fully with any NPC investigation or inquiry.

We aim to acknowledge all privacy-related inquiries within three (3) business days and to provide a substantive response within fifteen (15) business days. For complex matters, we will keep you informed of progress throughout the process.